Clinicians
Dermatologists and pediatricians — learn about our partnership program.
Clinical partnership →Send us a message
Tell us a little about what's going on and we'll take it from there.
30-Day Skin Support Guarantee
If the patches aren't right for your skin, contact us within 30 days and we'll work with you to make it right. We review each case individually and may ask how your skin responded.
Help us help you faster
- Include your order number for order questions
- Tell us which patch you used — Day Patch or Night Patch
- Share how your skin felt and how it responded
You might find your answer here
The questions we hear most often. Still stuck? The form above goes straight to our team.
See all FAQsGo by how your skin feels right now. Tight, tingly, or subtly itchy with nothing visible yet is Signal. Red, hot, and intensely itchy is Surge. Dry, flaky, or uneven after the worst has passed is Reset.
Designed for discreet daytime wear to shield and soothe your skin throughout the day while keeping flare-ups covered.
Specially formulated for overnight recovery to deeply calm skin and repair your moisture barrier while you sleep.
Because the patches are single-use hygiene products applied to sensitive skin, we can't accept returns once an order has shipped. Instead, our 30-Day Skin Support Guarantee means we'll work with you to make it right if they aren't right for your skin. This doesn't affect your statutory rights. See Shipping & Returns.
Yes, for many people. Select HSA/FSA at checkout and complete a short health questionnaire reviewed by an independent licensed clinician. The letter lasts 12 months and covers repeat purchases. Eligibility depends on your health situation, and your plan administrator has the final say.
Yes. The patches are designed to complement most prescription treatments by supporting your skin barrier. If you're using new or active prescriptions, check with your dermatologist for the best combination.
Each box is marked with an expiration date, typically 36 months from manufacture. Keep the resealable pouch tightly closed and store it in a cool, dry place.
Please use our EU Withdrawal Form.